GDPR CRM for EU businesses · updated 2026-10-08
GDPR CRM for EU businesses
Lyto Pipeline is a CRM for EU businesses from a company registered in the Netherlands. Customer data is stored in the EU, with the database in Ireland, and it is handled under EU rules by default. It comes in one suite with invoicing, projects and support, sharing one customer record and one login. It costs from €10 per seat per month billed annually, with all seven apps included.
Lyto · all 7 apps, one login
from €10 / seat / mo
billed annually · €13 monthly · one bill
The usual way · 3 separate tools
A US-headquartered CRM that stores customer data under US jurisdiction
A separate invoicing app holding a second copy of the same personal data
A support inbox holding a third copy
Lyto vs the usual separate-tools setup
| Lyto · Pipeline | The usual way | |
|---|---|---|
| Where data is hosted | Database in Ireland, hosting in Frankfurt, run by a Dutch company | Varies by vendor. Sometimes in the EU, sometimes in the US |
| Copies of personal data | One shared customer record across the suite | The same person duplicated across separate vendors |
| GDPR set-up | EU rules are the default for every app | Compliance configured per tool, per vendor |
| Data-processing scope | One agreement with Lyto for the CRM, invoicing, support and more | A separate DPA to sign and track with each vendor |
| Cost for five people | €50 / month billed annually. All seven apps | Several per-seat subscriptions, each its own vendor |
Any competitor prices checked October 2026; see each vendor's pricing page for current figures.
Why does the vendor’s jurisdiction matter for a CRM?
For an EU business, choosing a CRM is a data question as well as a features question. Most well-known CRMs are headquartered in the United States. The company behind your customer data can then fall under US law such as the CLOUD Act, wherever the servers sit. You can still use those tools. Compliance takes more work, though. There is more to document and more to justify in a data-protection assessment.
Each extra tool adds to this. The CRM holds your customers. The invoicing app holds them again. The support inbox holds them a third time. Each one is a separate vendor, processor and data-processing agreement. That is three copies of the same people to secure, keep in sync and delete from when someone exercises their rights.
How does Lyto handle customer data?
Pipeline is the CRM inside Lyto. Its approach to data protection comes from two choices:
- Built by a Dutch company, with data stored in the EU. The database is in Ireland and the apps run in Frankfurt. The infrastructure providers behind them, Supabase and Vercel, are US companies, listed with their regions in the privacy policy.
- One shared customer record. A person exists once across the CRM, invoicing, support and time tracking. There is one copy and one agreement.
Fewer processors and fewer copies mean less to document and less to secure. There is also less to find when a deletion request arrives.
What Lyto does not do for you
No tool can make you GDPR-compliant by itself. Compliance depends on how you set up access, what data you collect and the agreements you keep. Lyto does not replace your own data-protection work, and this page is not legal advice. Lyto gives you a starting point that fits EU rules: EU hosting, a European provider and one customer record.
What it costs
A five-person EU business pays €50 per month billed annually, which is €10 per seat. That covers all seven apps on one bill. The 14-day trial needs no card, and cancelling is one click.
Questions people ask
What makes a CRM GDPR-compliant for an EU business?
GDPR compliance depends on how personal data is stored, processed and transferred. It also depends on the agreements with your vendors. No tool makes you compliant on its own. Lyto is built and hosted in the EU and run by a European company. It keeps one shared customer record across the suite. That leaves fewer processors and fewer copies of personal data for you to account for.
Is Lyto hosted in the EU?
Yes. Lyto is a company registered in the Netherlands. Its database runs at Supabase in Ireland and the apps run at Vercel in Frankfurt. Supabase and Vercel are US companies that process Lyto's data in the EU. The privacy policy lists every sub-processor with its region.
How does one shared record help with data protection?
Every separate tool that holds your customers is another copy of personal data. It is also another processor and another data-processing agreement. Lyto keeps one shared customer record across the CRM, invoicing, support and time tracking. A person exists once, with one provider. That means fewer copies to secure, to account for and to delete when a request arrives.
Try all seven apps free for 14 days
Every plan includes all seven apps, from €10 per seat per month, billed annually.
14-day free trial · no card needed · cancel in one click